NHTSA Complaint #11566965 — 2017 CHEVROLET SILVERADO 1500

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the thermostat and torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 38,000.