NHTSA Complaint #11713033 — 2017 CHEVROLET SILVERADO 1500

approximately, on or about [XXX], while driving our Chev Silverado, VIN as noted [XXX] ) started to experience transmission issues when i started from a stop sign and it started hesitating upon acceleration, jerking (gears not meshing correctly every time i had to stop). This included delayed engagement of gears, roughing shifting, slight slipping of gears, at times i could smell a burning like smell, (No leaks noticed on transmission anywhere and no warning lights coming on to warn about Transmission problems). On Jan 23rd, 2026, i took it to B&F automotive had mechanic check fluid level and do drive test with me. Fluid found to be good. I could hear a slight sound like high pitch sound at times, only last few seconds randomly). Mechanic suggested i put some fuel system cleaner in and 90 Octane to hopefully clear the system. dealer also suggested this just as a suggestion though they found no apparent issues during prior service oil change I just had dealer do a 27-point inspection with oil change and they did not notice issues. Since purchase of truck in 2019, from dealer, all services have been done only by dealer (Woodland Motors). we had bought extending service warranty with vehicle. According to dealer, it just expired Dec 2025. I currently have appointment to have dealer inspect it on Monday Jan 25th, 2026, at 1pm concerning our complaint of drive train issues. Current mileage is approx. 63, 060 miles. on advise of mechanic, i called dealer right away and set the above appoint. I explained to dealer rep that this will cause me financial hardship as i am [XXX]. i do maintain a maintenance file with all service records since purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)