NHTSA Complaint #11566851 — 2019 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11566851
Vehicle	2019 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	January 17, 2024
Date Filed	January 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I bought this vehicle as a CPO. After a few months the vehicle was intermittently having issues with the start stop being disabled when using the remote start. Subsequently the vehicle wouldn’t engage to start without being powered back down and restarted which would reset the start stop as well. Last week I went to remote start the vehicle and everything cycled through like it would start but never turned over. Now the start stop is just disengaged. From reading the various forums on this vehicle the start stop is a common problem with no resolve.

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