NHTSA Complaint #11566780 — 2020 HYUNDAI ELANTRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11566780
Vehicle 2020 HYUNDAI ELANTRA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I took the vehicle in for it's regular oil change on 1/19/2024. My regular mechanic stated to me that "the engine is knocking, you need to get it to the dealer so they can fix the issue as it should be under warranty." He finished the oil change and we came home and immediately made an appointment with our local Hyundai Dealer - that appointment is on 1/30/2024 at 9 am. This is an extremely concerning issue as it affects the whole vehicle and the ability of it to be driven and last a long time. No warning lamps, or messages occurred for this issue, only the statement by my regular mechanic. I want to make sure this is documented in case Hyundai tries to get out of fixing the issue. This could be a very expensive problem. The appointment was made for the 30,000 mile service, but I will make sure they are aware of the engine issue when I take it in as well.

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