NHTSA Complaint #11566712 — 2019 HONDA ODYSSEY

A faulty body seam seal allowed rain to enter the body of the vehicle and infiltrate the power tailgate control module. On my vehicle, this produced the error message "Tailgate Problem". The tailgate would fail to open, open part way and then close, or attempt to open at random. There have been reports of tailgates opening while driving as a result of this problem. My dealer replaced the tailgate module and re-sealed the body seam where water was entering. This seam is where the top and side panels of the vehicle join near the driver's side tailgate hinge. This is a manufacturing defect in the body seam seal that is allowing this to happen. The problem has been extensively documented by vehicle owners at [XXX] This unsafe driving condition should be subject to a recall to prevent anyone's tailgate from opening unexpectedly while operating the vehicle, creating a hazardous condition for occupants or for other motorists who might be affected by items falling out of the rear tailgate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)