NHTSA Complaint #11566693 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11566693 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
My engine gave a warning, check engine light went on. I took it to the dealer and the mechanic said the engine failed due to coolant intrusion. Upon searching the issue, this is apparently a common issue in these ecoBoost engine cars that Ford has not issued a recall on, but did send out some satisfaction notice. I never received this notice for some reason. The notice indicates the need to monitor coolant leak, but I never noticed any and wasn't looking for it since I never received the notice. I have contacted Ford about compensating me for a new engine on a 5 year old car, to which they said no because my car is over 84,000 miles (it is as 85,487). I need Ford to recall this issue and frankly it should be criminal not to actively pursue a fix for a known huge and expensive issue that I honestly cannot afford to repair.
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