NHTSA Complaint #11566193 — 2013 CHRYSLER TOWN AND COUNTRY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11566193
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2016
Date Filed	January 18, 2024
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated that the air bag warning light was flashing. Additionally, the Auto Start feature was inoperable. The contact also stated that the heater was activated independently. While driving at undisclosed speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the hood latch had been seized, and the electrical system was inoperable. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 104,000.

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Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11713826 — ENGINE — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11713826 — POWER TRAIN — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — SEATS — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — UNKNOWN OR OTHER — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11687619 — ENGINE — September 16, 2025 — The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed t...