NHTSA Complaint #11566072 — 2018 JEEP GRAND CHEROKEE UNKNOWN OR OTHER

Complaint Details

ODI Number	11566072
Vehicle	2018 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	January 15, 2024
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Driving and the display screen kept switching uncontrollable and caused a safety issue while I was driving and was not in a familiar place, and was trying to use the screen for navigation directions. Concern as it was switching screens/adjusting the heat controls while I was driving. Research indicates my screen has become delaminated and a known issue with this car. Concern that while I drive this continues and may be a safety risk.

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