NHTSA Complaint #11566042 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11566042
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	January 17, 2024
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Kia didn't thoroughly inspect my car in response to recall 19V101which would have caught a damaged catalytic converter. Kia updated the code in 2019 but did not replace my catalytic converter and is now unwilling to honor the recall repair necessary. My catalytic converter is now damaged with the same symptoms identified in the recall. Kia is insisting that I cover the costs associated with the repair.

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