NHTSA Complaint #11565597 — 2017 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11565597
Vehicle	2017 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	January 14, 2024
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I had the recall repaired on my 2017 F150 in 2022, for the freezing door latches not latching and letting the door stay closed. I did have issues with it in ’23 but it was only once or twice and I didn’t do anything about it. I had issues with the latching again this winter (Jan. 2024) and had a new problem where the door would not UNLOCK and just brought it into Ford to maybe have them do a recall fix on latches again on it but they said there is nothing they can do. It is our only vehicle right now and my wife is currently pregnant and my main concern is us needing to leave in an emergency and not being able to get the doors open because of the locks or then having them not able to stay shut cause the latches won’t work.

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