NHTSA Complaint #11565524 — 2018 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11565524
Vehicle	2018 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	January 13, 2024
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The car stopped mid-drive with no warning light or anything in the middle of the road. When we took the car to the nearby mechanic they had told us that it was an oil consumption issue with our engine. He refilled the oil and the car was operational again (the oil was changed <2 months prior and <1.5k miles). The first time this happened the engine was making unusual noises several months ago and we refilled the oil at that time and it resolved. In other words, despite being diligent in routine oil changes according to usual maintenance standards the car is burning through it and more importantly not even alerting us about the issue before causing dangerous complete engine shut down mid-drive.

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