NHTSA Complaint #11565317 — 2018 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11565317
Vehicle 2018 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

This is the 6th winter I have had my truck. Every winter, the door locks freeze to the point the doors won't close. I have called ford, they have replaced the door locks. The problem still persists. I went to warm them up with a torch today to get them working again. I left and once again the door flew open under braking. I have called ford on this, they need to fix it before something really bad happens. This has happened at least once every winter. I am afraid to drive the thing when it freezes for fear of the doors flying open. the only warning lamp happens once the door is open. It won't go into gear. That's great and all but it doesn't let me know when the door may be compromised due to freezing. The dealer and ford have both confirmed this a known problem. I believe there was even a recall. They replaced all my door locks. The problem still persists. I believe this is a huge safety risk. Alls it take is for one person not wearing their seatbelt to make a right hand turn. If the door swings open, they very well could fall out and possibly get run over and even worse send a 5,000 pound unmanned vehicle into who knows what.

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