NHTSA Complaint #11565246 — 2018 HONDA PILOT

On [XXX] as I was driving northbound on the [XXX] in California going the speed limit there was a sudden loud crash coming from the engine block. After the loud crash, there was a dramatic drop in engine power causing the car to drastically lose speed. Noticing something wrong with the situation and all the service lights displayed on the dash I quickly got off the freeway and pulled off into a parking lot of industrial buildings. Then called a tow to take the car to the Ocean Honda dealership in Ventura CA. The dealership stated that it was a factory issue that they would resolve with Honda. Giving me a loaner they sent me on my way. On [XXX] Ocean Honda contacted me stating that Honda has not approved the work order and that I either have to pay $13,000 for a new engine or tow my vehicle out. And have until EOD of [XXX] to decide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)