NHTSA Complaint #11565135 — 2023 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11565135
Vehicle	2023 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Whenever temperatures are below freezing, the TCCM engages the front IWE system and hubs to warm up for the first 2 miles of driving. However, when the system disengages, the hubs are not fully disengaging from the IWE shaft and a loud grinding noise happens. I have taken my vehicle to the Ford dealer and they gave a contradictory answer by saying that it was a “issue,” but that it was “operating normally.“ It is definitely not normal and they know it is a defective system that is damaging the drive system on a brand new vehicle with less than 800 miles on it.

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