NHTSA Complaint #11564950 — 2023 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11564950
Vehicle	2023 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	November 18, 2023
Date Filed	January 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

While driving the vehicle on an extended road trip trip on the interstate the vehicle randomly shut off while driving at highway speeds. When the vehicle turned off all interior and exterior lights did not work. The engine turned off. In order to begin driving again the vehicle needed to be restarted. This issue happened 3 separate times. In between, the vehicle has been turned off. It is a safety issue to have your vehicle turn off randomly while driving at any speed. The issue has not been reproduced by the dealer. The vehicle has been seen by the dealer and stated "they are unable to find any issue" There was not indication before or after the 3 events that would indicate issue.

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