NHTSA Complaint #11564903 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11564903
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

On the way home after I purchasing my son his 2016 Hyundai sonata limited, he noticed his oil light come on and he stopped to check his oil and it was almost empty. He got an oil change and called the dealer and they told us that it was probably the oil change place that didn’t tighten the drain cap. We took it to them and they said no issues with the cap. Went back to Hyundai and when you open the hood the engine is shiny and coated in oil . They would not do anything for us , the car was at 117k and they told us to drive it till it knocks and fill it and maybe Hyundai would replace engine . Hyundai did not warranty this cars engine. He has had his car now for 5 months and puts over a gallon of oil in it a month. It started misfiring, so we replace his spark plugs and noticed oil all over the spark plug number 2. This was a one owner car, that showed she took good care of it, and that is why we purchased it. We are stuck with this car and it is not safe and my son is 19.

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