NHTSA Complaint #11564810 — 2013 FORD FOCUS

I have been an owner of a Ford vehicle for 3 generations. My 2013 Ford Focus has only 95K Miles and has had serious Transmission problems. The vehicle has been well taken care of and has been serviced at the dealership several times for regular service maintenance. All recalls have been taken care of. However, Despite the fixes performed by Ford Dealership. The car still has problems of shuddering, hesitation, and stalling or inability to accelerate. Most of the time the clutch experiences slips between 1 and 2nd gears. It is not safe to drive on the highway. Ford service center is refusing to fix the problem as the 10 year power train warranty has expired in May of 2023. I have spent thousands of $'s in maintaining the vehicle and my wife loves it. But we cannot afford to keep spending money. IT needs a new transmission and I feel Ford should fix it. I have been given a runaround. Can Someone in Ford customer care help with this request to get my Transmission fixed under customer satisfaction.