NHTSA Complaint #11564370 — 2013 FORD ESCAPE

I received an alert on the dash that says "steering assist fault service req'd" I have received this alert in the past, in the middle of driving. When the alert comes on, the power steering completely goes out, making it impossible to turn the wheel. It's scary knowing that I can be driving and the power steering can go out at anytime, due to evident poor engineering on Ford's behalf. There have been a plethora of other Escape's that had reported this exact issue. For whatever reason, Ford decided to not recall the 2013 model, even though it experiences the same issue that the other year models were recalled for. This is putting myself and others' at danger and currently the vehicle is stuck and I am not able to turn the wheel at all. Ford is unwilling to cooperate. This is easily something Ford should be willing to look at and FIX for zero cost. An engineering issue within the electrical components of the car is not something I should be held responsible for. I didn't build the car. Nor was I given any sort of warning when the steering just all of a sudden went out, while I'm driving on a busy highway. What can we do to get Ford to cooperate to FIX the issue at no cost on my end? Thank you in advance.