NHTSA Complaint #11564230 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11564230
Vehicle	2017 FORD FOCUS
Component	ENGINE
Date of Incident	January 6, 2024
Date Filed	January 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me 160.00 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues

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