NHTSA Complaint #11563954 — 2020 TESLA MODEL 3
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11563954 |
| Vehicle | 2020 TESLA MODEL 3 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
My Tesla Model 3 was involved in a 'fender bender' almost 9 months ago. It took 3 months just to get an appointment at a "Tesla Certified Collision Center" in my town (and I live in a fairly major city - Portland, Oregon). After the vehicle went to the shop it has now been there for OVER 5 MONTHS! This is a result of parts being incorrectly sent from Tesla, parts being unavailable from Tesla, parts being mislabeled and/or 'hidden' in their Ordering system and so many other unbelievable problems that Tesla has had. I have now been without the vehicle for over 5 months and still waiting on some other part that was now ordered over 2 weeks ago. The whole process is completely unacceptable and Tesla has really dropped the ball. I will be selling the vehicle and never owning another Tesla again, the moment it is finally done being repaired. Do I have any recourse? Can I sue Tesla to cover the 5 months of insurance I just spent my money on? Thanks!
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