NHTSA Complaint #11563921 — 2018 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	11563921
Vehicle	2018 FORD EXPLORER
Component	SUSPENSION
Date of Incident	January 5, 2024
Date Filed	January 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After dealer inspection of my 2018 Ford Explorer, I was informed that the rear knuckles needed replacement due to cracked bushing. I was informed that this is a safety issue that needs to be addressed immediately, at a cost of $2400.00. After some cursory research I found that there was a recall for 2011-2017 Ford Explorers with the same issue, but not for 2018. This is obviously a known problem and should be addressed for 2018 vehicles.

Related Complaints for the 2018 FORD EXPLORER

Other SUSPENSION Complaints

#11694871 — October 21, 2025 — On Saturday 10/18/2025 the rear drivers side tow link of my 2018 Ford Explorer XLT snapped while driving 70 mph under...

#11622073 — October 26, 2024 — As I made a turn, the toe link broke and caused my car to be thrown to side of road.

#11621195 — October 22, 2024 — The contact owns a 2018 Ford Explorer. The contact stated while his daughter was driving approximately 35 MPH over a ...

#11620765 — October 19, 2024 — On the highway doing 70 mph when the 2018 explorer started to sway back n forth and skipping across the road, got it ...

#11616220 — September 24, 2024 — The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 30-35 MPH, there was an abnorma...

Recent Complaints for the 2018 FORD EXPLORER

#11719757 — ELECTRICAL SYSTEM — February 22, 2026 — Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...

#11719427 — FUEL/PROPULSION SYSTEM — February 20, 2026 — Fuel system evap leak just like the Safety Recall 18S35

#11718838 — ENGINE AND ENGINE COOLING — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...

#11718763 — STRUCTURE — February 18, 2026 — See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...

#11718842 — STRUCTURE — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...