NHTSA Complaint #11563749 — 2016 KIA SEDONA

The contact owns a 2016 Kia Sedona. The contact stated that while operating the vehicle, the heater was no longer blowing hot air. Additionally, the engine was overheating. The vehicle was taken to the local mechanic who replaced the thermostat and the water pump, but the failure continued to occur. The vehicle was taken to the local dealer who diagnosed that the rear cylinder head bolts had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 123,000.