NHTSA Complaint #11563589 — 2016 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11563589
Vehicle	2016 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	December 22, 2023
Date Filed	January 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.

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