NHTSA Complaint #11563573 — 2022 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11563573
Vehicle 2022 FORD F-150
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I purchased a brand new Metallic Blue 2022 Ford F150 XLT Supercrew FX4 Off Road edition from Greenway Ford in Orlando, FL on [XXX] I traded in a blue 2014 Ford F150 XLT that I had owned for 10 years and was for the most part, a reliable vehicle that I loved. The odometer on the new F150 read ~124 miles on it at the time of purchase. After several months into owning the vehicle the rear passenger window malfunctioned and would not go up. I took it to Greenway Ford and they repaired it in a day under warranty and I didn’t think anything of it. As we entered the Florida rainy season the truck developed a very faint musty smell. After several weeks of hard rains at the beginning of November 2023, I started to hear water sloshing along the sides of the truck. After inspecting the carpets under the floor mats I found them to be completely soaked. I took the truck to Greenway Ford service center where they informed me that the windshield was not installed properly from the factory when the vehicle was built and has been accumulating water and not draining properly. I'm very concerned that there is mold in the vehicle as it still smells. The ABS sensors were also not calibrated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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