NHTSA Complaint #11563510 — 2014 TOYOTA CAMRY

I own a 2014 Toyota Camry there is a known issue with the 2012-2014 Toyota Camry models for the torque converters failing. In December of 2023 I noticed my vehicle not changing gears as smoothly as it normally does so I took my vehicle to my local Toyota dealership and was told that I needed by torque converter replaced and it would be $2800. Upon my research I found out that this is a known issue for this make and model and Toyota had a warranty enhancement program for this to be fixed but it ended in 2022. I was never informed of this program and if this is a known issues and they can verify that I haven't had this repaired before then my vehicle should be fixed at the expense of Toyota. I paid the $2800 because I was told not replacing it could cause transmission problems down the road. I called Toyota and sent them proof of ownership, proof of payment for the repair and they refuse to reimburse me in any way. Can someone please look into this for me?