NHTSA Complaint #11563405 — 2021 JEEP GLADIATOR

There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.