NHTSA Complaint #11563190 — 2017 CHEVROLET VOLT

My Chevy Volt has been having spotty pop-ups stating that "Propulsion Power is Reduced" for about a month, but I was not sure how reliable the pop-up was as there were plenty of days the pop-up would not come on when starting the car. On the day of my incident in October 2023, I once again received the "Propulsion Power is Reduced" pop-up when I started my car. While driving, I stopped at a stoplight, and my battery drained. When the battery is drained, I usually don't have anything to worry about, as the Volt is an EV hybrid, and I can use the gas until I can charge my vehicle again. But the Check Engine Light came on when the battery drained this time. When the light became green, I started to drive like normal, but I suddenly got a pop-up on the screen regarding the engine no longer working, and the car rapidly began to cruise while I was in the middle of the road. I was lucky enough to have space to pull over to the side, have a tow truck to get me, and not be in the middle of a busy street or highway. I scheduled an appointment with my local Chevy dealer for an inspection and figured something could be done to fix my vehicle. I was told my car was under warranty and what parts were needed to repair it. This was in October 2023, and I have been waiting for nearly 3 months for the EGR Valve required to repair my car after being told countless times that it is in backorder. I don't understand how a part can be in backorder for so long for a vehicle that is not being produced anymore. I was told I could drive my car in electric mode, but I do not want to risk the safety of others by having my battery suddenly become drained, as the EV Range the dashboard shows is never correct and rapidly drains.