NHTSA Complaint #11563011 — 2019 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11563011
Vehicle	2019 HONDA PILOT
Component	POWER TRAIN
Date of Incident	December 30, 2018
Date Filed	January 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Between gears 4 to 5 and 5 to 4 the transmission can jerk suddenly, and cause a "clapping" noise from the transmission. As a consumer, I would not expect this to be customary for a new car (it has happened since we bought the car new in Dec 2018). The dealership could not identify an issue with no MIL or thrown code. It is concerning for the life of the transmission given the aggressive shift between these gears.

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