NHTSA Complaint #11562958 — 2020 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11562958
Vehicle 2020 CHRYSLER PACIFICA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Unknown, I have Pacifica 2020, it’s reported to the dealer and to independent car repair company with electric issues. The electric issues put me and my children in danger, I have to call 911 to get them help me in the middle of the road. The car stopped suddenly putting on park and suddenly shutdown. Even did not allowed me to use the emergency light / hazard warning lights. I felt trapped and one of the toddler was inside the van with me , so it’s out his kid in danger too. I took it to the dealership and they was not able to fix or to know the root of this issue. Just cost me money for inspection for nothing. Last time is repeating the same problem wa last night, was stuck in the middle of the night in freezing weather. I called my insurance company which was full coverage to ask road assistance, the answer was I have to wait like 6 hours till business is open. The van has been doing this before for past six months one after one . This van have electrical problems put me in danger several times .

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