NHTSA Complaint #11562841 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11562841
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

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