NHTSA Complaint #11562639 — 2016 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11562639 |
| Vehicle | 2016 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
In February 2022 while driving my ABS light came on and stayed illuminated. I pulled over emergently on the freeway worried that my brakes were out. That was not the case, but the light was on and I was not sure if the vehicle could be driven. I got home and called Cutter Pearl City asap and was told that appointments were months away for service/diagnostic (I can only assume that this was due to COVID). I then took it to Capital Auto Repair in Waipio and had them read the code. I was told my ABS module was faulty and needed to be changed, at this point my 2016 truck only had 45000 miles on it and is well cared for-I disappointed but accept that a repair is necessary to drive my car safely. I called back Dodge to discuss my concerns and that I wanted the repair asap for the part. I was then told that the part was on National back order, no other information was available to me but I was again told that repairs were also being booked out a few months even with a diagnostic but that because it was on national back order it was not worth bringing it in at that time. I reached out to Honolulu Autoworks who is known to repair Dodge and Jeep and was told that if the part is on National Back Order he would not be able to get an OEM replacement. We have since placed this problem on the back burner but began having new code stating electronic throttle issues so finally took it into Autoworks-he is unable to repair anything without first repairing ABS issue because it is a "hard" code and per Dodge parts the parts are still on back order under "engineer review until 3/2024". The ABS module is $552 and the pump is recommended to be repaired at the same time is $1545 plus the labor. I am dumbfounded that this is not a recall a tthis point. I have been on forums and there are so many complaints. I have owned Ram/Dodge/Chrysler vehicles all of my adult life. I am questioning buying one in the future and am upset that this repair on a truck with 51000 miles is impossible!
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