NHTSA Complaint #11562173 — 2010 TOYOTA CAMRY

Subject: camry rear window (defogger), tint film badly bubbling with poor or zero visibility Dealer: Al Hendrickson Toyota 5201 W Sample Rd Coconut Creek, Florida 33073 Phone: (954) 972-1100 Website: https://www.alhendricksontoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_sales Amount Paid: 0 It is about my 2010 Camry bought new in 2010. It is sparsely driven (about 4 months in a year), mileage: 18,900. In 2017, bubbles developed in the rear window to the extent that it was literally opaque with zero visibility. The problem was reported to the dealer, Hendrickson. The defective tint was replaced. It was a warranty replacement at no cost. The problem has re-occurred (2023). Hendrickson refuses to fix it. I complained to Toyota company on or about Dec 8th, 2023 with no response so far. On my morning walks, I pass through several car parking lots and I have noticed this problem on in several Camrys and some corollas It shows the problem is quite spread out in Toyota models. I believe it is a manufacturing defect and a safety issue (poor visibility) for which manufacturer should be responsible and fix the problem ?