NHTSA Complaint #11562003 — 2020 VOLKSWAGEN TIGUAN

The contact owns a 2020 Volkswagen Tiguan. The contact stated that water was entering the rear seat of the vehicle. The contact stated that the water intrusion had caused a short circuit in the vehicle and the vehicle was driving with Reduced Engine power. The contact stated that the water intrusion also disrupted the Bluetooth functionality. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gateway control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The failure mileage was approximately 63,000.