NHTSA Complaint #11561931 — 2019 CHEVROLET TRAVERSE

I shifted to park and turned the engine off. The engine turned off, but began beeping and the message board said SHIFT TO PARK. I started the engine again and shifted in and out of park and turned off engine. The same beeping and the same error message. I tried several times, with the same results. The car would not lock, and the beeping would not stop. I left the car for 20 minutes and then started it again and turned it off. At that time it stopped beeping and there was no error message. I had several errands to run on that day, and each time I got the error message with the beeping, and could not lock the car. This is a safety issue because at each stop I had to leave the car unlocked. I am a [XXX] widow and was traveling alone. Also, I worried that someone could start the car by just pressing the ignition button. I took it to the dealer and waited while it was being repaired. The dealer charged me $41.12 for a part listed at $21.49. They charged me $270.00 for labor for a job taking less than one hour. They also tacked on $20.00 for a "shop cost". General Motors has a repair bulletin #[XXX] for this issue. From the posts on the internet it is a common problem, and should have warranted a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)