NHTSA Complaint #11561484 — 2015 FORD F-250

The contact owns a 2015 Ford F-250. The contact stated that upon coming to a complete stop in a parking area, the vehicle continued to idle, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the reductive heater. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed a failure with the knock sensors. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 104,000.