NHTSA Complaint #11561078 — 2020 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11561078 |
| Vehicle | 2020 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
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