NHTSA Complaint #11561011 — 2018 HONDA RIDGELINE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11561011
Vehicle 2018 HONDA RIDGELINE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The hood flops in the wind, like a 2 foot long piece of aluminum foil. It's because the glue holding the composite skin to the metal frame has come loose. I'm sure over time, the stress from the wind will cause the composite material to break completely from the hood. Honda dealer wanted Honda to repair it, but Honda will only pay 60%, leaving me with a 1100.00 bill. Not acceptable, since it's a manufacturing defect. I now have a brick and a tie down holding it in place, and you know that's really safe. Since we only drove it in town for the first 2 1/2 years (bought it new off the showroom floor) we didn't know it had a problem. Wasn't until we drove it on I-90 at 80mph, that it had a floppy in the wind problem, it just got worse from then on. Honda dealer in Scottsbluff NE was the place that told us it wasn't normal. That's when we tried to get HONDA to fix it.

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