NHTSA Complaint #11252010 — 2018 HONDA RIDGELINE STRUCTURE:BODY

Complaint Details

ODI Number	11252010
Vehicle	2018 HONDA RIDGELINE
Component	STRUCTURE:BODY
Date of Incident	June 13, 2019
Date Filed	August 28, 2019
Mileage	17,500 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

ON JUNE 13, 2019, I HIT A ROCK IN A PARKING LOT IN THE FRONT OF THE VEHICLE. LATER TOOK TO A BODY SHOP WHEN RADAR SENSOR LIGHTS CAME ON. WAS TOLD IT WAS THE MISALLIGNMENT OF THE RADAR SENSOR UNIT CAUSED BY THE ROCK COLLISION. BODY SHOP SAYS THEY RECALIBRATED, BUT THE WARNING LIGHTS STILL RANDOMLY COME ON. COUNLDN'T GET AN APT. WITH THE DEALERSHIP TO LOOK AGAIN, FOR THE THIRD TIME, UNTIL MID SEPT. DECIDED RATHER THAN RISK A FALSE POSITIVE BREAKING SYSTEM ERROR CAUSED BY THE MALFUNCTIONING RADAR SENSOR, TO TURN IT OFF. I'M HEADING OUT ON A TRIP OVER 6 MOUNTAIN PASSES AND AM NOT PLEASED THAT I HAVE TO DO THIS AND FEEL THIS DEFECT AND LACK OF RESOLUTION FOR 3 MONTHS COULD AFFECT MY SAFETY.

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