NHTSA Complaint #11560802 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11560802
Vehicle	2018 FORD ECOSPORT
Component	ENGINE
Date of Incident	November 18, 2023
Date Filed	December 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I have a 2018 Ford economy sport. I frequently took good care of this car . I changed the oil regularly. A out 3 weeks ago I was driving my car and the oil pressure light appeared on my car after I just got it fixed. Shortly thereafter the engine went out and left me stranded with no car . I had to come up with $7000 to replace install new engine. I tried to get warranty dept with Ford to fix my car the decl8ned over reasons that have nothing to do with the car engine going. I called the car dealership Matthew's Motors in Wilmington North Carolina and they offered no help . Prior to this fiasco one of my coils blew in the engine. I was stranded 3 days in Virginia. I replaced the coils put new sparkplugs and parts over 600 in repairs. The car ran good for a bit then 3 weeks later no car stranded. I only had the car for 2 and a half years and owe 18,000 on it still. No one wants to help me and I'm frustrated. I took care of the car . Can u please help me

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