NHTSA Complaint #11560711 — 2016 FORD F-250

The contact owns a 2016 Ford F-250. The contact stated that the body mount on the vehicle was deteriorating. The owner stated that there was a rattling sound coming from the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that the body mount was deteriorating. The vehicle was not repaired. The contact was waiting for an appointment with the local dealer. The manufacture was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,194.