NHTSA Complaint #11560546 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11560546
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	September 1, 2023
Date Filed	December 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Approximately 1 year ago, the factory air suspension system on my 2014 Ram 1500 Limited would cease to function, displaying an alert saying "Air Suspension Immediate Service Required", and the suspension system would drop down to the point that the truck suspension was riding on the bump-stops. I took the vehicle to a Dodge/Ram Dealership service center, where the suspension compressor and air distribution valving was replaced, costing of $5,000.00. Initially this cured the problem, but a few months later, the problem cropped up again. This issue has now progressed to the point that at about 30=45 minutes into driving, the same alert comes up on my dash display, with the same results.

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