NHTSA Complaint #11560477 — 2013 FORD FOCUS

I bought the car in November, 2021. I had it immediately start to shudder, noticed that for example when I tried to accelerate especially in the midst of turning in the middle of a busy road at an intersection I would stall and lose the ability to move the car, then the hazard lights would never turn on, then lost power to the components of the car which used to function normally. I’m a single mom caring for a child who has multiple disabilities and needs much assistance in which we are still being tested and on waiting lists for, and the last year our car was overheating always, despite the amount of work and repairs that we have paid for and other organizations helped us with, which is more than the cost of the actual cars worth and before any of these faulty parts or builds were common knowledge and available, I was never aware of this. I had the car in to multiple mechanics and we were told they couldn’t find the problem. We’ve repaired up to 5 grand or more and have been having to drive with the heat on for the last year full blast and windows down. We’ve had heat sickness and thrown up or ended up having severe headaches and dehydration. We then had the loss of power worsen, til 2 months ago. It was dead one morning and after jumping it, I couldn’t get it in reverse, so pushed it out and then it wouldn’t go over 10-15 mph nor would the hazard lights work. I got it to Ogden Ford, who said it’s the dual clutch part. I had it replaced and came up with the near grand. We have lost our entire life due to this, no help with outside assistance, almost homeless. Now we get a call saying the clutch part was replaced but the whole transmission has to be replaced and need to get 4 grand. Had told them no way I can. They had a salesmen call me to pitch a new car instead. I called Ford Motor company and asked customer relations to get help. They won’t even fix the existing recalls and we are losing our life. We need help. Please we have tried all we can.