NHTSA Complaint #11560371 — 2010 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11560371
Vehicle	2010 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2023
Date Filed	December 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOPAR part # 5189428AC ) The safety concern is that horn sounds randomly. When this happens while stopped at red lights, motorists in front of me tend to rapidly accelerate into cross traffic. I believe the safety concern is self explanatory. As it is a random occurrence, it has not been confirmed by a dealership. (Though there are countless videos posted to YouTube as well as complaints posted to message boards.) There are no warning lamps or indications that a connection is faulty/failing. According to my research, this has been an ongoing issue for Dodge Journey owners for several years.

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Recent Complaints for the 2010 DODGE JOURNEY

#11714702 — UNKNOWN OR OTHER — January 31, 2026 — The ignition fob messed up on me and won’t start the key fobs not reading it shuts off

#11687796 — AIR BAGS — September 17, 2025 — Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, c...

#11684112 — AIR BAGS — August 30, 2025 — I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am ...

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