NHTSA Complaint #11560334 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11560334
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	December 12, 2019
Date Filed	December 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

MY VEHICLE HAS A FAULTY TRANSMISSION THAT HAS BEEN RECALLED BY NHTSA BUT MY VIN DOES NOT APPEAR ON DATABASE BUT YET I OWN THIS ITEM WITH ALL DEFECTS. THIS IS PROBABLY MY THIRD REQUEST TO APPEAL BUT I NEVER RECEIVE ANY POSITIVE RESPONSES. FOR EXAMPLE MY LAST REPLY WAS NOT AN ANSWER OR SOLUTION BUT INSTRUCTIONS TO SUBMIT A REPLY IF I HAVE ANY PROBLEMS WITH MY VEHICLE. IT WAS GROSSLY OVERLOOKED. I STATED THAT I HAVE EVERY ISSUE IN THE RECALL AND YET NO RESPONSE. I HAVE EVEN TAKEN TO FORD TO HAVE IT SERVICED AND ALL THEY DID WAS RESET A MODULE FOR $110 WHICH WHEN DRIVEN AFTER PICKUP OF SERVICE WAS NO DIFFERENT. I AM AGAIN REQUESTING THAT MY VEHICLE BE CONSIDERED FOR REPAIR.

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