NHTSA Complaint #11560282 — 2023 VOLKSWAGEN TAOS

Two months ago I noticed an issue with my 2023 VW Taos. VW topped off the fluids and told me to stop back in if it happened again. Three weeks later I was 200 miles from home and it happened again. I stopped in another VW dealer and they topped off the fluids and said if it happened again to bring it in. Today, December 15, 2023 I take my vehicle to the VW dealer with ~22,000 miles and the service advisor and mechanic come over to me and said "we are not allowing you to leave in your car today". I asked why and they said the head gasket is gone and the engine needs to be taken apart. They said corporate requires pictures of this because it is a known problem with this engine between 20K and 30K miles the engine head gasket cracks, coolant light enables, and the engine can blow. They gave me a loaner and said plan to be in the car for a few months as we have a back order on parts, corporate needs to review this, and it will take time as we must remove the engine to repair the gaskets that are in between the upper and lower sections. I come home and log into a VW Taos forum online to find 6,000 people reporting this same issue in the US and Canada. This has not been recalled, but it is obvious from the forum that models between 2019 and 2023 with this specific engine type has this issue and it is well known to VW but they're not recalling it. I don't want a car after the engine has come out and gone back in. They need to take my car back and keep it! How can this be allowed in America?