NHTSA Complaint #11560281 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560281
Vehicle 2018 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Was driving down two lane road and all of a sudden oil pressure light came on car started shaking and I was close by a truck stop, pulled in and checked oil, it was fine but the engine seemed real hot, so I knew something was really bad. So called my mother and she came and picked me up after I contacted tow truck to have it towed to Harrisburg Illinois at Jim Hayes where I purchased it on 03/15/2021 and paid the $2,424.00 extended warranty. Yesterday on 12/14/2023 we drove to dealer and was informed it needed new motor. And that we would be refunded the 250.00 dollar tow bill and will only have to pay the 100.00 deductible to have the new motor put in. Plus if they don`t have a loner car come in today 12/15/2023 the warranty will rent us a vehicle and have it delivered to us today since I live some 53 miles away. I am in total shock by all the complaints on here where all these people are having the same problem and people paying out of pocket $8,000 to $9,000 dollars for the same problem, so how long will the next motor last if the company doesn`t correct the defect in these motors????

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