NHTSA Complaint #11560096 — 2020 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11560096
Vehicle	2020 SUBARU OUTBACK
Component	POWER TRAIN
Date of Incident	December 13, 2023
Date Filed	December 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Thermo Control Valve assembly has failed resulting in loss of use for the following: Rear Automatic Brake, Eye Sight lane keeping, loss of heat in cabin and failure of coolant to circulate within engine possibly leading to engine failure, loss of cruise control and check engine light coming on. Reference TSB [XXX] . Without cabin heat vehicle is not useable in current cold temperatures (Currently 22 degrees Fahrenheit in Ohio on December 14, 2023). Dealer has confirmed part failure. Issue must be addressed to continue operating vehicle so I paid $1185.87 out of pocket to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2020 SUBARU OUTBACK

Other POWER TRAIN Complaints

#11719700 — February 22, 2026 — I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...

#11714318 — January 29, 2026 — On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...

#11679017 — August 7, 2025 — The contact owns a 2020 Subaru Outback. The contact stated that while attempting to make a turn, the transmission was...

#11642099 — February 12, 2025 — The car shifted (transmission) into neutral when cruising down the interstate at 62 MPH and stayed in neutral until t...

#11637528 — January 21, 2025 — Vehicle had 45,000 miles on it when right rear wheel bearing failed. It was covered under 5 year/60,000 mile warranty...

Recent Complaints for the 2020 SUBARU OUTBACK

#11718035 — FUEL/PROPULSION SYSTEM — February 14, 2026 — No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...

#11713606 — AIR BAGS — January 27, 2026 — I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...

#11710788 — ELECTRICAL SYSTEM — January 13, 2026 — The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...

#11710788 — ELECTRICAL SYSTEM:ADAS — January 13, 2026 — The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...

#11707710 — UNKNOWN OR OTHER — December 30, 2025 — (Waymo VIN unknown) On Saturday, December 20, 2025, a power outage occurred in San Francisco, California, disabling...