NHTSA Complaint #11559989 — 2019 KIA NIRO PHEV
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11559989 |
| Vehicle | 2019 KIA NIRO PHEV |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
On 7-31-2022 while traveling on the freeway the gas engine shut down, HEV triangle came on and the information center on the car displayed "turn off car restart" on this trip it happened three times. I took the car to the dealer and they had it for a month and could not get it to act up. On 5-5-2023 it did it again twice, I called the dealer and they did not have a loaner car, they said they would let me know when they do. On the 6-30-2023 it did it eleven times. I called the dealer and they checked the car into service a mouth later 7-2023. The car has been at the dealer since then, now it is 12-2023. The dealer has not been able to get it to act up. I call KIA customer service and they told me they would not do the recall unless the dealer can repeat the problem. When this happens, I have only a limited amount of room to get the car off the road. This problem has only happened on freeways and the mountain pass with limited pull outs. This exposes me and any passenger's to a rear end collision. I feel the manufacture is playing roullet with me and my passenger's lives. All my dealer paper work is in my car a two hour trip at Sunset KIA 3317 Auburn way N Auburn WA 98002
Related Complaints for the 2019 KIA NIRO PHEV
Other ELECTRICAL SYSTEM Complaints
Recent Complaints for the 2019 KIA NIRO PHEV
#11611750
POWER TRAIN
The contact owns a 2019 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 23V534000 (Power T...
#11605641
POWER TRAIN
When accelerating from a dead stop, sometimes the car makes a very loud 'clunk' noise and lurches forward. Similar to...
#11563593
UNKNOWN OR OTHER
This complaint references the open recall with the Kia reference SC276 and the NHTSA reference of 23V534. Kia has n...
#11559774
ENGINE
Recall letter from KIA states "WARNING: You may experience illumination of the HEV warning light. If this occurs, pul...
#11552928
POWER TRAIN
My car sometimes lurches when I am moving from a stopped position. This is dangerous as it causes the car to hesitate...