NHTSA Complaint #11559774 — 2019 KIA NIRO PHEV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11559774
Vehicle	2019 KIA NIRO PHEV
Component	ENGINE
Date of Incident	December 12, 2023
Date Filed	December 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Recall letter from KIA states "WARNING: You may experience illumination of the HEV warning light. If this occurs, pull over to a safe location and contact Kia Roadside Assistance ... to request to have your vehicle towed to the nearest authorized Kia dealership as soon as possible." This implies that the car is not safely driveable if the HEV warning light illuminates. My HEV warning light illuminated, but neither of two local Kia dealerships is willing to take responsibility since the "remedy is not available" from Kia. This means I have lost the safe use of my car for an indefinite period without any compensation from Kia.

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