NHTSA Complaint #11559925 — 2019 FORD ECOSPORT

While driving out of state on highway with my children on 12/8/2023, oil light came on out of nowhere and no motor oil pressure warning came on. Car started losing power immediately and I had to pull off the road. Motor started knocking and I had to have the car towed to a local firestone as no ford dealers were open. There were no warning lamps on prior to this happening. We were stranded and had to have someone drive 2 hours to pick us up and rent a vehicle to get back to Texas. The ford dealership got the car on Monday, 12/11/2023, and is replacing the motor at their cost, but they told us that we have to go back to Tennessee to get a rental vehicle and we cannot do that. The motor is not going to ship until 12/27/2023 and as of today we are out of pocket over $1000 for this incident for food, lodging, rental car, tow and diagnostics and we have no car to drive. My children and I were left stranded for over 4 hours and were almost hit by a semi truck when my car started losing power.